Shipping policy
Shipping Policy
Thank you for shopping with us! We are dedicated to ensuring your order is processed and shipped to you as quickly and efficiently as possible. Please read our shipping policy below for more details.
Order Processing
- Orders are processed Monday through Friday, excluding holidays.
- Please allow 2-3 business days for order processing before shipping. You will receive a shipping confirmation email once your order has shipped.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method. We offer the following shipping options:
- Standard Shipping (3-9 business days)
- Expedited Shipping (2-4 business days)
- Express Shipping (1-2 business days)
Please note that shipping times may vary depending on your location and shipping carrier. These are estimated delivery times and are not guaranteed.
International Shipping
We currently offer international shipping to select countries. International shipping rates will be calculated at checkout. Delivery times for international orders may vary depending on the destination and customs processing.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain items may have restrictions on international shipping due to regulations or carrier limitations.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can track your order through the provided link or by visiting the shipping carrier’s website.
Customs and Import Taxes
For international orders, customs duties, taxes, and fees may apply depending on the country of delivery. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information before placing an international order.
Missing or Damaged Packages
If your package is lost or damaged during shipping, please contact us within 7 days of receiving your tracking information. We will work with the carrier to resolve the issue. In case of damaged items, please take photos and include them in your inquiry.
Address Accuracy
Please double-check your shipping address before submitting your order. We are not responsible for orders that are delayed, lost, or undelivered due to incorrect or incomplete addresses.
Returns & Exchanges
For information regarding returns and exchanges, please visit our [Returns & Exchanges page](insert link).